Hello guys! I have something good to share with you all here!
I have a 15% discount voucher code which is for FIRST TIME CUSTOMER only @ www.zalora.com.my
Voucher Code: ZBAPQ2L3
If you doubt Zalora is legit and trustable, you can choose “Cash on Delivery”.
It is safer to do so because I had used CoD when I first purchase from Zalora
But the downside of CoD is you have to prepare the exact amount of money
- Product Quality: ❤❤❤❤♡
I bought a pair of sandals and I ordered them at the size I usually wear (38 EU)
When I received it, I find it a size bigger than my leg :((
- Price: ❤❤❤❤♡
Their stuffs are super cheap during special sales event!
Before sales event:
During sales event:
Same item super different price!!
I bought my Olay Regenerist Specialty Cleanser Device at RM 54.95(Normally it costs RM100++)!!
BUT! Some of their stuffs are quite pricey because they are big brands D:
- Efficiency: ❤❤❤❤❤
SUPER EFFICIENT! I remember I placed my first order on Monday midnight (around 3-4am)
My order was confirmed and shipped in the afternoon!
I got my sandals on the next day!
- Packaging: ❤❤❤❤❤
Usually they put my stuffs in a box (slightly bigger than shoe box) regardless of how small the stuffs I order
The parcel that contains my Olay Regenerist Specialty Cleanser Device had many air bags inside!
They also provide shipping bag and Poslaju deliver form inside your parcel
And yes, you MUST use Poslaju to return your item
- Customer Service: ❤❤❤❤♡
You can’t call Zalora’s customer service number because their staffs are forever not available
But you can email them firstname.lastname@example.org or message their Facebook
They’ll reply you faster via Facebook than email
However, if you don’t have a Facebook account, don’t worry!
They’ll reply your email within 48 hours
- Delivery: ❤❤❤♡♡
They use GDEX (courier service)
It is better to use CoD because the postman will call you before they deliver your item
Sometimes they might delay the delivery
Like Zalora’s customer service number, you can’t call GDEX customer service number too
You have to call the BRANCH customer service number
You can find their branch customer service number or even the branch manager’s number here
Select Network > State > Branch Area
If they don’t pick up your call, you have to spam as much calls as you can because they lack of manpower (that’s what occurred they told me when I went to their office)!
I have returned my stuffs for refund and exchange multiple times.
To return the item back to Zalora, you have to fill up the form in the invoice, put the item(s) and the form inside the original shipping package and seal it
Head to the nearest PosLaju office, give them the parcel and the PosLaju deliver form, that’s it.
Returning the item is FOC and hassle free (at least to me haha).
Keep in mind that they will not refund you CASH but they’ll refund you in the form of store credit instead.
You may wonder how did I get this voucher code
Well, I’m currently a brand ambassador of Zalora Malaysia!
I became their ambassador through their Brand Ambassador Program!
Anyone can become Zalora’s brand ambassador as long you receive an email 😀
So if you use that voucher code, I’ll get commission based on how much you spent
And that’s a win-win situation! ^_^
That’s all for today!
Hope you enjoy shopping @ Zalora with the discount voucher code I’ve provided above!!